Privacy Policy

Effective date: September 21, 2024

At Originator Agency LLC (referred to as "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal data: contact information, including your name, email address, and phone number; payment information, such as your billing address and payment details (processed securely through our payment processor); and usage data that provides information about how you use our website and services.

2. How We Use Your Information

We use your personal data to process your orders and provide our services. We may communicate with you regarding your purchases and support inquiries. If you opt in, we will send you marketing communications. We also use your information to improve our website and services based on user feedback and usage patterns

3. Email Subscriptions

When you subscribe to our email list, you consent to the use of your personal information to send you promotional emails, updates, and newsletters. You can unsubscribe at any time by following the instructions provided in the emails you receive.

4. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve our services. We may also use analytics tools to collect information about how visitors interact with our website, allowing us to analyze and improve our content and functionality. You can manage your cookie preferences through your browser settings.

5. Legal Basis for Processing

We process your personal data based on contractual necessity to fulfill our obligations under a contract with you, consent when you provide consent for us to send marketing communications, and legitimate interests to improve our services and user experience.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Your Rights

Under GDPR, you have the right to access your personal data, rectify any inaccurate or incomplete data, request the deletion of your personal data, restrict processing, data portability, and object to processing. To exercise these rights, please contact us using the information below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or theft.

9. Third-Party Services

We may use third-party service providers to process payments and manage our marketing communications. These providers will have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at:

Originator Agency LLC
support@originator@agency